Shipping policy

HC LONDON – High Fashion Luxury Goods Company by HRC Luxury Fashions Ltd.

At HC London, we're dedicated to delivering your fashion favourites swiftly and securely. Here's everything you need to know about our shipping process:

📦 Domestic Shipping (Within India)

  • *Delivery Time: 3–5 business day.
  • *Shipping Charges: Free shipping on orders over ₹3,000. For orders below ₹3,000, a flat rate of ₹99 applies.
  • *Order Processing: Orders are processed within 1–2 business day.
  • *Tracking: Once dispatched, you'll receive a tracking number via email/SMS to monitor your shipment.

🌍 International Shipping

  • *Delivery Time: 15-25 business days, depending on the destination.
  • *Shipping Charges: Calculated at checkout based on destination and order weight.
  • *Customs & Duties: International orders are shipped DDU (Delivered Duty Unpaid). Customers are responsible for any customs duties or taxes upon delivery.

🛍️ Order Tracking

• All orders come with tracking information. You’ll receive updates via email/SMS once your order is dispatched.

📦 Returns & Exchanges

  • Return Window: Returns accepted within 7 days of delivery.
  • Condition: Items must be unused, with original tags and packaging.
  • Process: Contact our support team to initiate a return or exchange.
  • Refund: Processed within 5–7 business days after receiving the returned term.

📞 Need Assistance?

• We strive to make your shopping experience seals. If you have any questions or need further assistance, don't hesitate to reach out!